At Flight Spot, we understand that travel plans can change unexpectedly. Our goal is to make the cancellation and refund process as clear and convenient as possible. This Refund Policy explains the conditions under which refunds may be requested and processed for bookings made through our website, www.flightspotus.com.
By making a booking with Flight Spot, you acknowledge that your reservation is subject to this policy and the applicable terms and conditions of the airline, hotel, or other travel service provider.
All cancellation requests are subject to the terms and conditions of the airline, hotel, car rental company, or other travel service provider associated with your booking.
Important: Submitting a cancellation request does not automatically guarantee a refund.
If an airline cancels your flight or makes a significant schedule change, your refund or rebooking options will depend on the circumstances, the airline's applicable rules, and relevant consumer protection laws.
For bookings covered by applicable U.S. Department of Transportation regulations, passengers may be entitled to a refund when an airline cancels or significantly changes a flight and the passenger chooses not to travel or accept an alternative offered by the airline.
If your booking was made through Flight Spot, please contact our customer support team for assistance with the available options.
A refund may be available in circumstances such as:
Refund eligibility depends on the specific booking, the applicable fare or reservation rules, and the circumstances of the cancellation.
Some discounted airline tickets, promotional fares, hotel reservations, and other travel services are sold with restrictions that limit or prohibit refunds.
If you cancel a non-refundable booking for personal reasons, such as a change in travel plans, missed travel, or a decision not to travel, you may not be eligible for a refund.
Any exceptions will be considered in accordance with the supplier's rules and applicable law.
To request a cancellation or refund, please contact our customer support team using the contact details below.
Please provide the following information so we can locate your reservation and review your request:
Our team will review the booking conditions, determine the applicable refund process, and explain the next steps.
Important: Please do not assume your reservation has been canceled until you receive confirmation from Flight Spot or the relevant service provider.
Refund processing times vary depending on the airline, hotel, payment provider, booking type, and applicable refund rules.
When a refund is approved, the processing time may include both the supplier's processing period and the time required for your bank or payment provider to post the funds to your account.
We will make reasonable efforts to assist with the process and communicate relevant updates. Where a specific legal deadline applies, we will follow the applicable requirements.
Where practicable and permitted by applicable law and payment rules, approved refunds will be issued to the original method of payment used for the booking.
Depending on the circumstances and applicable requirements, other refund arrangements may be available or required.
Please note that the time it takes for the refunded amount to appear in your account may depend on your bank or payment provider.
Certain bookings may involve separate service fees, processing fees, or supplier-imposed cancellation charges.
Any applicable Flight Spot fees and supplier charges will be handled in accordance with the terms disclosed at the time of booking, the applicable booking agreement, and relevant law.
If a refund is approved, the amount returned may differ from the original payment where deductions are permitted and applicable. Any required refunds will be handled in accordance with applicable law.
If a passenger fails to arrive for a scheduled flight, hotel check-in, or other booked service without completing the required cancellation process, the reservation may be treated as a no-show under the provider's rules.
No-show bookings may be non-refundable or subject to additional restrictions. Any refund eligibility will be determined by the applicable supplier terms and relevant law.
We encourage customers to contact us as soon as possible if they anticipate being unable to use their reservation.
Refunds for partially used tickets, unused flight segments, unused hotel nights, or other unused services depend on the applicable booking conditions and supplier rules.
Unused services are not automatically refundable. Please contact our customer support team to determine whether any refund or alternative option is available.
Flight Spot reserves the right to update this Refund Policy from time to time to reflect changes in our services, booking procedures, supplier requirements, or applicable laws.
Any revised policy will be published on this page with an updated revision date. Changes will apply subject to applicable law and any contractual rights relating to existing bookings.
If you have questions about this Refund Policy or need assistance with a cancellation or refund request, please contact us:
Flight SpotOur customer support team will be happy to assist you with your request.